Introducing Specsavers Opticians and Audiologists - Connswater, a leading brand in optician and audiology services. Located in the Connswater Retail Park of Belfast, United Kingdom, this Specsavers store offers a wide range of eyewear and hearing solutions. With a rating of 4.5 stars based on 237 reviews, it is evident that customers have had positive experiences at this establishment. The store provides in-store shopping and pick-up services, ensuring convenience for its patrons. With its location within the Connswater Shopping Centre, customers can easily access the store and enjoy its services. The store is open daily, with varying operating hours on different days. The knowledgeable and friendly staff at Specsavers Connswater prioritize customer satisfaction through regular eye tests, new glasses selections, and superior after-service. Overall, Specsavers Opticians and Audiologists - Connswater continues to provide a great experience to its customers, making it a trusted brand in the field of eyecare and audiology.
Reviews
The guys where great all the way through. My optician was always telling me what was going on and what the x rays / scans revealed and what good and bad looked like on them. The member of staff who helped me pick my glasses was helpful and showed me all the options.
I can see so much better now. Only thing that wasn't discussed, well two things was contacts and varifoculs which would have suited me much better but overall amazing customer service and professional care
On Sunday 17th of September I called in to the Connswater Specsavers store for help with my glasses. A resident in my workplace had pulled my glasses off and broken the frame.
I went into Specsavers to see if these could be fixed. I was served by a lovely man who was wearing glasses and had a beard - sadly I can't remember his name.
The service that he provided was excellent and he went above and beyond to help me. He was able to replace the frame of the glasses there and then.
He deserves some recognition for his amazing customer service 👏 🙌
The best branch I have used. All staff are so welcoming and helpful. I was very happy with the level of service and advice I received. They are very busy but I never had to wait long and was kept informed as to what was next during my tests. Excellent customer service!
absolutely shocking experience- who would’ve thought getting an EYE TEST would be upsetting. I then left a survey as this is specsavers’ procedure for complaints- just to have the store manager Paul ring me and tell me how i was wrong. Sir if your staff have upset me to the point i am writing to you about it- do not call my personal telephone and defend their behaviour. Ridiculous experience all around, can’t even give feedback without getting phoned and patronised.
I went to Specsavers today and David gave me excellent and quick service explaining everything thoroughly and ensuring I was happy. I’m really happy with my glasses! Thanks :)
Bought my new glasses from this branch. Got a good BOGOF deal on varifocals, so I'm content with the price
Waiting well over a month to receive my second pair of glasses. I phoned twice, one about five weeks ago then about three weeks ago and was assured both times that they would be ordered but both times I got the impression that the assistant was rushing to get me off the phone and not taking the time to get my name and I can only conclude that they didn't bother.
Rang at 9.15am today as I had a problem with a relative's hearing aid purchased in this branch. Advised I would be called back within 30 to 40 mins. Rang again at 10.35am and left a voicemail. No-one rang back at all. Called to Specsavers Newtownabbey and they had hearing working in 2 minutes.
Location
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:30 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 06:00 PM
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Sunday
01:00 PM - 05:00 PM
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